Who can access the VPN? The VPN is only available to University staff The VPN is only required to access University systems that are not available outside of the campus network or when accessing confidential University information on a business trip from an untrusted network such as a public Wi-Fi hotspot, hotel Wi-Fi, conference centre Wi-Fi, etc. When should I use the University VPN? Most of the University IT systems are designed to be securely available outside of the University network.
#CISCO ANYCONNECT VPN SERVICE NOT AVAILABLE WINDOWS 7 PASSWORD#
Make sure your UCD Connect password is strong and secure.Note: The VPN client has been tested on Linux, but IT Services does not support Linux clients in general so we cannot assist with installation or support issues. Compatible with iPhone, iPad and iPod touch. This is available for the following operating systems: Instructions available on our Knowledge Article: MFA on the VPN Supported Operating SystemsĬisco An圜onnect is the client used for VPN access. Multi-factor authentication is required to access the VPN Please read Remote Access Procedure before remotely accessing University applications or IT services. You must be logged into the IT Support Hub to complete this request and students do not have access to this form. You will be able to choose the Staff VPN Access Request form under Security & Identity. If you haven't requested access before to the Staff VPN, go to the IT Support Hub and choose Request Something.
The University VPN provides University staff with a secure way to connect their work devices to the University network in order to access University systems when off campus.
If your work relies on applications that need low-latency network connections, other solutions such as myAccess may be more appropriate. Working remotely over high-latency connections such as over a VPN can impact the performance of some applications, particularly applications designed to work on Local Area Networks such as file sharing and database access. This usually includes non-UNSW network such as home WiFi and broadband ISP networks, which are outside the control of UNSW IT and may be a source of performance issues. Network access to applications and services over VPN depends on the underlying end-to-end network. You should also be using the correct VPN suffix for your faculty. The correct version of the UNSW Cisco VPN can be downloaded to your home machine here: This will allow you to securely and privately connect to the internet, and will provide you with a UNSW IP address. In order for VPN to work, you must be using the correct ‘Cisco An圜onnect VPN client’. UNSW Business School Staff & Research Students Authorisation to use these connections will be based on your role and affiliation at UNSW and may require additional approvals.īefore connecting with the VPN client, change the connection setting to the appropriate server address from the table below:Įxecutive Division Finance & Operations (EDFO) StaffĮxecutive Division University Services Staffįaculty of Medicine Staff & Research Students You may be directed to use a VPN connection that is specific to the group or faculty that you work with.
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